Privacy Policy
Travel via Morocco
At Travel via Morocco, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when contacting us, booking a tour, or using our website.
We do not sell, rent, or trade your personal information. We use it only to answer your enquiry, organise your Morocco tour, and communicate with you about your trip.
Section 1
Information We Collect
We may collect personal information, including your name, email address, phone number, WhatsApp number, travel dates, group size, travel preferences, and any details you share with us when requesting information or booking a Morocco tour.
We collect only what is necessary to answer your enquiry and organise your trip. We do not ask for information we do not need.
Section 2
How We Use Your Information
We use your information to:
- Respond to your travel enquiry and provide tour information
- Prepare a customised Morocco tour proposal for your group
- Confirm your booking and manage the logistics of your trip
- Improve our customer service and the quality of our tours
- Communicate with you before, during, and after your Morocco trip
We do not use your information for marketing purposes without your permission and we do not send unsolicited emails or newsletters.
Section 3
Booking and Travel Details
When you book a tour with Travel via Morocco, we may use your travel details to arrange transportation, accommodation, guided visits, desert experiences, excursions, and other services related to your Morocco trip.
We will only share the specific details needed with each supplier — for example, your name and arrival date with a hotel, or your pickup location with a driver.
Section 4
Sharing Your Information
We do not sell, rent, or trade your personal information. We may only share necessary details with trusted local service providers — such as hotels, riads, drivers, guides, desert camps, or activity providers — when required to organise your travel experience.
These providers receive only the minimum information necessary to fulfil their part of your tour. They are not permitted to use your data for any other purpose.
Section 5
Payments
When payments are required, they are handled securely through the agreed payment method communicated before your booking is confirmed. We do not store sensitive payment card information on our website or in our systems.
Any bank transfer fees, currency exchange charges, or payment processing fees are the responsibility of the client unless otherwise agreed in writing.
Section 6
Cookies and Website Usage
Our website may use cookies or similar technologies to improve your browsing experience, analyse website traffic, and understand how visitors use our pages. We use only:
- Essential cookies — necessary for the website to work correctly
- Analytics cookies — anonymous data to help us improve our website (for example, Google Analytics)
We do not use advertising cookies or cookies that share your data with marketing platforms. You can disable cookies in your browser settings at any time.
Section 7
Data Protection
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure. Our website uses SSL encryption (HTTPS) and access to booking information is restricted to authorised members of our team only.
However, no online transmission or storage system can be guaranteed to be completely secure. If you have concerns about the security of your data, please contact us directly.
Section 8
Email and WhatsApp Communication
By contacting us by email, phone, or WhatsApp, you agree that we may respond using the same communication method. We may also send you information directly related to your enquiry, booking confirmation, itinerary documents, or practical travel arrangements.
We do not add you to mailing lists or send promotional messages without your explicit consent.
Section 9
Your Rights
You may contact us at any time to:
- Request access to the personal information we hold about you
- Ask us to correct any inaccurate or outdated information
- Request that your personal information be deleted, where possible and legally permitted
- Ask us to stop using your data for a specific purpose
- To exercise any of these rights, please email us at info@travelviamorocco.com. We will respond within 1 days.
Section 10
External Links
Our website may include links to third-party websites such as Google Maps, TripAdvisor, or social media platforms. We are not responsible for the privacy practices or content of those external websites.
We recommend reviewing the privacy policy of any external website you visit through a link on our site.
Section 11
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the “Last updated” date at the top of this page.
Continued use of our website or services after any changes means you accept the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us directly: